Privacy Policy

Last updated January 23, 2025

This Privacy Notice for Wiseworks ('we', 'us', or 'our') describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

• Visit our website www.wiseworks.be
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@wiseworks.be.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include: names, phone numbers, email addresses, mailing addresses, job titles, passwords, and contact or authentication data.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services to the user
• To save or protect an individual's vital interest
• For authentication where applicable

3. What Legal Bases Do We Rely On?

We may rely on the following legal bases to process your personal information: Consent, Performance of a Contract, Legal Obligations, and Vital Interests.

4. When and With Whom Do We Share Your Personal Information?

We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.

7. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. If you become aware of any data we may have collected from children under age 18, please contact us at support@wiseworks.be.

8. What Are Your Privacy Rights?

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws, including the right to request access, rectification, erasure, restriction of processing, data portability, and to object to processing. You can make such a request by contacting us.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or UK data protection authority.

9. Do We Make Updates To This Notice?

Yes. We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top.

10. How Can You Contact Us?

If you have questions or comments about this notice, you may email us at support@wiseworks.be or contact us by post at:

Wiseworks bv
Diamantstraat 8
2200 Herentals
Belgium